Calix, Inc. (NYSE: CALX) announced today that it continues to deliver on its commitment to open industry standards for broadband service providers (BSPs). The award-winning Calix Support Cloud (Support Cloud)—which helps BSPs of any size reduce truck rolls by as much as 46 percent and increase first-call resolutions by as much as 74 percent—now fully integrates with more than 100 third-party gateways. By combining the flexibility and speed of open source with the efficiencies of interoperability and open standards, Calix opens a world of opportunity for BSPs to simplify their operations, excite their subscribers, and grow their revenue.
“We first became a Calix Support Cloud customer to help us perform critical FCC performance testing, but Support Cloud integration with our gateways has created tremendous value for us,” said Cody Mitchell, TAC Supervisor for Blackfoot Telephone Cooperative, serving western Montana and eastern Idaho. “We have seven different gateways that communicate at least some information to the Support Cloud. Calix gives us the flexibility to conduct performance testing no matter what device is on the customer’s premises.”