covid response

Blackfoot's role in responding to the ongoing pandemic.

We're committed to providing your essential services.

Blackfoot Communications provides essential services as part of the nation’s critical infrastructure. From online school, to remote work, to video chatting with family and friends, reliable voice and internet connectivity has become more essential than ever to our daily lives.

That's why we take our role keeping our communities connected serious and have taken the following measures in response to the pandemic:

  • The majority of our workforce is currently remote to mitigate the spread of the Coronavirus, while still providing the same level of excellent service to our customers.
  • Our offices in Missoula, Bozeman and St. Anthony (ID) will remain closed to walk-in traffic until further notice.
  • We continue working with our employees on how to prevent and/or limit the spread of the virus, including proper respiratory hygiene, being extremely diligent about hand washing and remaining at home if not feeling well.

Need account help?

: 866-541-5000
: customerservice@blackfoot.com
: blackfoot.com/support/

Use My Account to pay your bill, check email and more: blackfoot.com/myaccount

Need tech support?

: 877–881-1155
: support@blackfoot.net
: blackfoot.com/support/

Check out our FAQs for quick help: blackfoot.com/support/faqs/

We're here to help address the needs of our communities.

While 2020 was a year unlike any other, our commitment to our communities did not waver as we provided needed assistance.

  • Supporting Our Health Care Workers: Blackfoot employees handmade hundreds of masks that we proudly delivered to our local hospitals, including Clark Fork Valley Hospital, Granite County Hospital, Marcus Daly Memorial Hospital, Mineral County Hospital and Seeley Swan Medical Center.
  • Supporting Remote Learning: The EEE Program distributed more than $30,000 across over 100 schools to help educators and students participate in remote learning. The Electronic Equipment in Education (EEE) Program is a joint partnership between Blackfoot Communications, Energy Partners and Missoula Electric Cooperative.
  • Community WiFi Hotspots: Blackfoot provided free public WiFi hotspots in Philipsburg and St. Ignatius to aid in remote school and working from home, as a continued effort to alleviate some of the challenges our communities are facing.
  • Food Bank Donation: Blackfoot reached out to our communities to find out how we could help and there was a resounding need from the food banks. In April 2020, Blackfoot’s Board of Trustees authorized a special cash distribution to 18 food banks across our Montana and Idaho service areas to help feed our communities.
  • Keep Americans Connected Pledge: In March 2020, the FCC asked broadband and phone providers across the country to continue providing service at the onset of the coronavirus outbreak. Blackfoot Communications proudly pledged to Keep Americans Connected.